Blog is a Mix Tape Vox 2008-02-23T22:28:21Z Jason http://negroplease.vox.com/?_c=feed-atom tag:vox.com,2006:6p00c10e0f6f1fd3b4/tags/muppets/ rumor has it, a blogger once lived here. books: be our guest - perfecting the art of customer service tag:vox.com,2008-02-22:asset-6a00c10e0f6f1fd3b400f48cdd775c0002 2008-02-22T05:59:27Z 2008-02-23T22:28:21Z Jason http://negroplease.vox.com/?_c=feed-atom

Be Our Guest

Be Our Guest - Perfecting the art of customer service by Disney Institute (Disney Editions, 2001). As Carrie noted on our trip to Disneyland a couple weekends ago, I've moved from just drinking the Kool-Aid to making it. It's true. I make few apo...

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